What is your return policy?
What are the benefits of molded fiber over other forms of packaging?
What is the minimum purchase amount required?
How does Winepacks.com packaging formula work?
How can I purchase large and custom sized orders?
What is the customer loyalty program?
Where is Winepacks.com located?
When would be the best time to contact Winepacks.com?
What accessories are offered with the wine packs?
What is your return policy?
If you have an issue with all or part of your order please give us call at 1-800-372-3126. Items can be returned within 30 days for an item exchange or refund. If the order is damaged or broken due to shipping please give us a call or email us returns@winepacks.com. Please to do not return the item until speaking with a customer service representative. If you need to cancel/change your order before it ships please notify us immediately at 1-800-372-3126.
What are the benefits of molded fiber over other forms of packaging?
Molded fiber's inherent resilience and blocking and bracing capabilities enable it to outperform most vacuum-formed plastic, expanded polystyrene, and corrugated designs. Because it is made from abundantly available recycled paper, molded fiber wine packs are a cost-effective choice compared to other packaging mediums with high raw material costs. For most wine shipping applications, molded pulp is the less expensive environmentally friendly alternative when compared to expanded polystyrene, vacuum formed PET and PVC, corrugated and plastic film suspension packs, resilient foams, and die-cut corrugated materials. Additionally, molded fiber wine packs offer easy pack-out as a molded part, minimal warehousing requirements due to its ability to nest, and low disposal costs since the packaging is recyclable. Molded fiber can safely and securely ship any amount of wine anywhere in the country even to the most humid environments such as the Southern United States.
What is the minimum purchase amount required?
Only 1 kit (10 packs) of any type is required to place an order.
How does Winepacks.com packaging formula work?
Unlike other packaging models, Winepacks.com establishes a simple standardized formula for shipping and packaging wine. Instead of forcing the consumer to purchase 30 or more packs as a minimum order, Winepacks.com reduces the minimum order to 10 packs ensuring users buy what they need. Orders will be based upon quantities of 10 packs guaranteeing the customer the best value for money. Included with each order will be the required amount of shipping cartons for your shipping needs. This way orders can be reduced in size and weight allowing for quicker processing and lower prices. For example, 1 kit of the 3 bottle wine packs will include 10 shipping cartons, 10 packs (or 20 trays), 1 master box, and all necessary billing and shipping information. Larger orders that are not listed on the website require custom price quotes that can be arranged through email or by telephone. For more information please refer to the wine kit chart listed below:
|
Cartons/kit |
Packs/kit |
Trays/kit |
Bottles/kit |
| Clamshell Kits |
| One bottle |
10 |
10 |
10 |
10 |
| Two bottles |
10 |
10 |
10 |
20 |
| Four bottles |
10 |
10 |
20 |
40 |
| |
| Stackable tray Kits |
| Three bottles |
10 |
10 |
20 |
30 |
| Six bottles |
10 |
10 |
30 |
60 |
| Twelve bottles |
10 |
10 |
50 |
120 |
How can I purchase large and custom sized orders?
For larger sized orders (pallet sized or half-pallet sized) custom price quotes are needed. This allows Winepacks.com to specially design and customize your order and provide you with cost-saving shipping. If you would like to purchase large orders or have special requirements please feel free to either contact us via email or by telephone.
What is the customer loyalty program?
To ensure that you will always get the lowest price on the internet, winepacks.com provides all consumers with easy access to instant savings. By signing up for Winepacks.com loyalty program, one is automatically eligible for instant savings on all orders and express checkout option. Sign up is free and easy. Benefits include:
- Express checkout
- Up-to-date account information
- Extra 5% off on all orders
Where is Winepacks.com located?
Winepacks.com is centrally located in Iowa allowing for quick and cost effective shipping of all wine pack kits anywhere in the United States.
When would be the best time to contact Winepacks.com?
Our normal business hours are between 8:00 AM - 4:30 PM central time. For inquires placed after normal business hours, calls can be directed to voicemail and will be responded to the next business day. You can also submit an email request anytime here.
What accessories are offered with the wine packs?
Optional accessories include decorative tissue paper with a choice of colors. As the website continues to evolve more options will be added such as decorative ribbons, stickers, and customized logos.
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